This interview focuses on modern reputation management. We’ll discuss how you can use Google reviews and industry portals as a digital business card and, through smart digital management, turn them into a source of trust for new customers and skilled workers. You’ll learn which modern tools you can use to quickly and easily launch and organize the review process, and how to effectively incorporate the data you collect into your quality management system. We’ll present relevant strategies for actively turning satisfied customers into brand ambassadors and generating real momentum for the further development of your entire company.